The State Bank of Faribault
The E-Services Specialist oversees the processing of all current online products and will work with development and implementation of new products. They will work with Bank’s customers assisting with enrollment, troubleshooting and maintenance as well as assisting the operations staff when needed.
Located in our Faribault facility, the Operations/eServices Specialist is responsible for but is not limited to performing operational support duties for all eServices the bank offers. Provides a full range of professional, technical and general support to customers and Bank personnel; performs customer setups; prepares contracts and maintains customer files; responds to telephone and e-mail inquiries; monitors product usage and system operation; resolves problems within given authority. Helps in the coordination and support of audits and examinations. Provides assistance in training Bank personnel on the features and benefits of Internet banking and bill payment products and services. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects and other duties as assigned.
Secondly, this person will have an understanding and assist with technical and professional support related to various core and payment applications including, but not limited to, Wire Transfers, ACH file processing, currency orders, ATM/Debit card orders, Fed Cash Letters, ATM balancing, GL balancing, Accounts Payable and Debit Card Fraud Disputes.
3-5 years related experience preferred but will train an appropriate candidate.
High School Diploma or equivalent.
Prefer a two year degree in accounting, technology or similar.
Accredited ACH Professional is a plus, but not required
Proficient in Excel, Word and Internet research. Ability to interact with all levels of management & Customers
Ability to lift 25 pounds
This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment
Primarily works normal day business hours but must be available off-hours for meetings, trainings and other business related events.
How to Apply:
Send resume to:
State Bank of Faribault
Attn: Human Resources
428 Central Ave N Faribault, MN 55021 firstname.lastname@example.org
EQUAL OPPORTUNITY EMPLOYER / AFFIRMATIVE ACTION PLAN We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran’s status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.