Job Details


Northern State Bank of Virginia Location: Virginia, MN Job Title: Customer Relationship Manager Overview: The Customer Relationship Manager is responsible for building, developing, and managing new and existing relationships with business customers and delivering solutions that help build strong, long-term relationships. Responsibilities: • Thoroughly understand and maintain an in-depth knowledge of bank products and pricing in order to cross sell and grow customer relationships • Educate clients on products and services, and recommend solutions based on each client’s individual goals and needs • Develop and maintain calling program, identifying and developing business services/deposit sales opportunities while acting on and closing all leads generated internally and externally • Field product and service calls, to assist, direct, and follow up on completion of customer’s needs • Maintain and manage records for customers signing up for products and services, with current contracts, analysis, annual reviews, and commercial account reports • Prepare presentations to prospects and customers • Train staff on banking products • Build strong relationships within the community • Research and explore opportunities to build a network of referrals locally (Rotary/Schools/Civic Organizations/ Chamber of Commerce/City Government/Senior Centers, etc.) • Work with Bank Consultant to assist in establishing programs, goals, expectations of results • Attend loan and deposit department meetings to engage in discussions whereby customers may need assistance, products, or services • Actively participate in community events and activities • Ensure compliance with banking regulations and bank policies and procedures • Perform other related duties as assigned Requirements: • Bachelor’s degree preferred or three years previous financial institution or work experience in customer relationship field • Exceptional project management skills with sound time management and organizational skills • Excellent verbal, written, and interpersonal communication skills • Proficiency with communications technologies • Knowledge in business sales • High level of analytical and problem-solving skills • High degree of integrity and drive for excellence • Team leader • Some travel is required • Proficiency with Microsoft Office products Deadline: 12/15/2022 How to Apply: Please send or email resume to • Northern State Bank of Virginia • Attn: Human Resources • 600 Chestnut Street • Virginia, MN 55792 • [email protected] • Northern State Bank of Virginia is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. MEMBER FDIC, EQUAL HOUSING LENDER, NMLS 440572

Northern State Bank of Virginia

Location:
Virginia, MN

Job Title:
Customer Relationship Manager

Overview:
The Customer Relationship Manager is responsible for building, developing, and managing new and existing relationships with business customers and delivering solutions that help build strong, long-term relationships.

Responsibilities:
• Thoroughly understand and maintain an in-depth knowledge of bank products and pricing in order to cross sell and grow customer relationships • Educate clients on products and services, and recommend solutions based on each client’s individual goals and needs • Develop and maintain calling program, identifying and developing business services/deposit sales opportunities while acting on and closing all leads generated internally and externally • Field product and service calls, to assist, direct, and follow up on completion of customer’s needs • Maintain and manage records for customers signing up for products and services, with current contracts, analysis, annual reviews, and commercial account reports • Prepare presentations to prospects and customers • Train staff on banking products • Build strong relationships within the community • Research and explore opportunities to build a network of referrals locally (Rotary/Schools/Civic Organizations/ Chamber of Commerce/City Government/Senior Centers, etc.) • Work with Bank Consultant to assist in establishing programs, goals, expectations of results • Attend loan and deposit department meetings to engage in discussions whereby customers may need assistance, products, or services • Actively participate in community events and activities • Ensure compliance with banking regulations and bank policies and procedures • Perform other related duties as assigned

Requirements:
• Bachelor’s degree preferred or three years previous financial institution or work experience in customer relationship field • Exceptional project management skills with sound time management and organizational skills • Excellent verbal, written, and interpersonal communication skills • Proficiency with communications technologies • Knowledge in business sales • High level of analytical and problem-solving skills • High degree of integrity and drive for excellence • Team leader • Some travel is required • Proficiency with Microsoft Office products

Deadline:
12/15/2022

How to Apply:
Please send or email resume to • Northern State Bank of Virginia • Attn: Human Resources • 600 Chestnut Street • Virginia, MN 55792 • [email protected] • Northern State Bank of Virginia is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. MEMBER FDIC, EQUAL HOUSING LENDER, NMLS 440572