Reliance Bank
Location:
Faribault, MN
Job Title:
Business Banking Specialist
Overview:
Reliance Bank Business Banking Specialist will provide superior service to all commercial customers. To include opening of depository accounts and renewals, changing of signers of commercial accounts, cross-sale of additional accounts, customer service-related questions for retail and commercial accounts (in person, telephone and electronic), selling of Treasury Management products, building of E-Corps or business banking online to include all Treasury Management services, and full-service support of those products.
Responsibilities:
Essential Duties and/or Responsibilities
- Setup and maintain products and services for customers including:
Remote Deposit, ACH, Wire Transfers, Wire Manager, Positive Pay, Online Banking, Business Mobile Deposit, Business Bill Pay, CDARS and ICS, QuickBooks.
- Perform onsite setup and support to customers for all commercial banking products and electronic banking services.
- Perform annual reviews and risk assessments for all commercial banking products.
- Opening of accounts, primarily commercial but can include personal checking, savings, IRA’s and Certificates of Deposit.
- Assist in the annual ACH audit, return rate monitoring, and annual ACH client reviews.
- Processing and monitoring of ACH files, returns, NOC’s.
- Meet with business customers to review current and future needs to ensure customer retention and satisfaction.
- Selling of Treasury Management products.
- Analysis statement comparisons.
Requirements:
Desired Knowledge, Skills, and Abilities
- Exceptional oral, written, and Interpersonal skills to interact well with all customers / coworkers.
- Proficient in internet banking and eBanking systems.
- Understanding of ACH rules and regulations.
- Understanding of IOLTA requirements.
- Exceptional problem solving, analytical reasoning, and multi-tasking skills.
- Strong knowledge of bank policies and procedures, as well as applicable state and federal banking regulations.
- Exceptional attention to detail.
- Solid understanding of Microsoft Office including Word, Excel, and Outlook.
Needed Experience
- 5+ years banking experience
- Advanced skills in core processing solutions (ideally Fiserv ITI).
- Working knowledge of products and services designed for business customers including but not limited to RDC/Online Banking/Mobile Banking/ACH/Positive Pay/Bill Pay.
- Technology aptitude.
Deadline:
05/09/2023
How to Apply:
Please send resume to amya@reliancebankmn.com |