Reliance Bank



Location:
Faribault, MN

Job Title:
Business Banking Specialist

Overview:
Reliance Bank Business Banking Specialist will provide superior service to all commercial customers. To include opening of depository accounts and renewals, changing of signers of commercial accounts, cross-sale of additional accounts, customer service-related questions for retail and commercial accounts (in person, telephone and electronic), selling of Treasury Management products, building of E-Corps or business banking online to include all Treasury Management services, and full-service support of those products.

Responsibilities:
Essential Duties and/or Responsibilities - Setup and maintain products and services for customers including: Remote Deposit, ACH, Wire Transfers, Wire Manager, Positive Pay, Online Banking, Business Mobile Deposit, Business Bill Pay, CDARS and ICS, QuickBooks. - Perform onsite setup and support to customers for all commercial banking products and electronic banking services. - Perform annual reviews and risk assessments for all commercial banking products. - Opening of accounts, primarily commercial but can include personal checking, savings, IRA’s and Certificates of Deposit. - Assist in the annual ACH audit, return rate monitoring, and annual ACH client reviews. - Processing and monitoring of ACH files, returns, NOC’s. - Meet with business customers to review current and future needs to ensure customer retention and satisfaction. - Selling of Treasury Management products. - Analysis statement comparisons.

Requirements:
Desired Knowledge, Skills, and Abilities - Exceptional oral, written, and Interpersonal skills to interact well with all customers / coworkers. - Proficient in internet banking and eBanking systems. - Understanding of ACH rules and regulations. - Understanding of IOLTA requirements. - Exceptional problem solving, analytical reasoning, and multi-tasking skills. - Strong knowledge of bank policies and procedures, as well as applicable state and federal banking regulations. - Exceptional attention to detail. - Solid understanding of Microsoft Office including Word, Excel, and Outlook. Needed Experience - 5+ years banking experience - Advanced skills in core processing solutions (ideally Fiserv ITI). - Working knowledge of products and services designed for business customers including but not limited to RDC/Online Banking/Mobile Banking/ACH/Positive Pay/Bill Pay. - Technology aptitude.

Deadline:
05/09/2023

How to Apply:
Please send resume to [email protected]